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Frequently Asked Questions

How long will it take to process my order?

Generally, orders are processed within 1-2 business days. During the Christmas peak season (November 15 - December 20), processing may take 2-3 business days due to high order volume.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website. You can also track your order by logging into your account on our website and navigating to the "Order History" page.

Do you offer custom Christmas greeting card services?

Yes, we offer customized Christmas card writing services! The style of the greeting card is a white card with black text, which is very suitable for Christmas family gatherings, friend gifts, or company holiday greetings.

Can I preview the design of my custom Christmas card before production?

You can find customer service through live chat on the webpage to view customized greeting cards